Your Questions. Our Answers!

Sales & Promotions

Are you running sales during the COVID-19 pandemic?


To ensure social distancing, we are not running major promotions. We hope to start them again when safe to do so. We are running smaller, in-store sales during this time. See store for details.




How often do you get new/unique products?


We stock thousands of unique, name brand items daily and list hundreds of new items online per week.





Price Matching

Do you match prices?


Yes! Our Low Price Guarantee:

1. Beat their price by up to 20%; or, 2. Match their advertised sale price.

Click here to read our full Low Price Guarantee.




Do you price match your own sales or promotions?


Because of the dynamic nature of our promotions, if you purchase an item on a day other than the day of the sale, we would not retroactively match the sale price on that item or refund the difference of the discounted amount.





Furniture

Do you deliver furniture?


Unfortunately, we do not offer furniture delivery. However, the furniture delivery service, Bungii, is available in our area. Click here to learn more and download the Bungii app.




How long do I have to pick up furniture after it has been purchased?


You have three days to pick up your furniture after it has been purchased.

Furniture pickup is located at the loading dock on the South side of the building.




Additional furniture questions?


Call 816.350.6017




Are you selling upholstered furniture?


To help prevent the spread of COVID-19, sitting on upholstered furniture is prohibited. However, upholstered furniture is available for sale in our stock room. Please see an associate in Furniture to assist you.





Payment Forms

What payment methods do you accept?


We accept all major credit cards, personal checks, and cash. We do not accept EBT (Electronic Benefit Transfer) Cards.




Do you offer contactless pay?


Yes. All registers now accept contacless pay, including Apple Pay, Samsung Pay, and Google Pay.





Return Policy

What is your return policy?


We accept returns within 30 days of purchase. You may return items per these few basic guidelines.

Returns require:

- Original receipt

- All original packaging and accessories

- The item in its original condition

Refund will be in same payment form as your purchase.

Exception: If form of payment was check, a return within 10 days of purchase will be

issued as a gift card - after 10 days, a refund will be issued on the coupon.

Click here to view our official Store Return Policy.




Can you return items purchased before the store closed from COVID-19?


Items purchased February 22nd, 2020 - June 14th, 2020, may be returned through July 31st, 2020. With receipt, per our return policy guidelines. Items purchased June 15th - forward are subject to Cargo Largo's standard return policy. See Store Return Policy here.





Tax Exempt

I'm a business, how do I make a purchase without sales tax?


If you have your exemption certificate (includes tax I.D. number), see a team member at Customer Service. They will make sure you get the proper forms to fill out. You won’t be able to purchase without sales tax until all forms are processed. Click here to print your Tax Exempt Form and fill out ahead of time.





Retail Hours >>

8am - 9am: For high risk customers only

9am - 9pm: Every day

816-350-6101

13900 E 35th St S Independence, MO 64055

Retail Store Contact

Bid Sale Hours >>

Thursday: 1pm - 8pm (enter up to 7pm)

816-350-6202

5414 E Front St

Kansas City, MO 64120

Bid Sale Contact

eBay Pickup >>

Monday: Closed

Tuesday: 8am - 6pm

Wednesday - Friday: 8am - 4pm

Saturday: 8am - 12pm

Sunday: Closed

816-350-6286

Online Sales Contact

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©2020 Recovery Management Corporation