
Retail FAQs
Sales & Promotions
Are you running sales during the COVID-19 pandemic?
To ensure social distancing, we are not running select major promotions. See store for details.
How often do you get new/unique products?
We stock thousands of unique, name brand items daily and list hundreds of new items online per week.
Price Matching
Do you match prices?
Yes! Our Low Price Guarantee:
1. Beat their price by up to 20%; or,
Click here to read our full Low Price Guarantee.
Do you price match your own sales or promotions?
Because of the dynamic nature of our promotions, if you purchase an item on a day other than the day of the sale, we would not retroactively match the sale price on that item or refund the difference of the discounted amount.
Furniture
Do you deliver furniture?
Unfortunately, we do not offer furniture delivery. However, the furniture delivery service, Bungii, is available in our area. Click here to learn more and download the Bungii app.
How long do I have to pick up furniture after it has been purchased?
You have three days to pick up your furniture after it has been purchased.
Furniture pickup is located at the loading dock on the South side of the building.
Additional furniture questions?
Call 816.350.6017
Are you selling upholstered furniture?
You can purchase upholstered furniture through our online store.
Payment Forms
What payment methods do you accept?
We accept all major credit cards, personal checks, and cash. We do not accept EBT (Electronic Benefit Transfer) Cards.
Do you offer contactless pay?
Yes. All registers now accept contacless pay, including Apple Pay, Samsung Pay, and Google Pay.
Return Policy
What is your return policy?
EXTENDED HOLIDAY RETURNS:
Items purchased November 1st, 2020, through December 24th, 2020, may be returned through January 31st, 2021 - per our return policy guidelines.
Returns require:
- Original receipt
- All original packaging and accessories
- The item in its original condition
Refund will be in same payment form as your purchase.
Exception: If form of payment was check, a return within 10 days of purchase will be
issued as a gift card - after 10 days, a refund will be issued on the coupon.
Click here to view our official Store Return Policy.
Tax Exempt
I'm a business, how do I make a purchase without sales tax?